Online creators are de facto therapists for millions. It’s complicated.

Faced with explosive demand and few safeguards, mental-health content creators are defining their own ethics.

By Tatum HunterAugust 29, 2022

Samsung will let you fix your own phone, if you dare

Big tech companies like Apple, Google and Samsung are changing course on at-home repairs, but not everyone should attempt them.

By Chris VelazcoAugust 3, 2022

What you need to know about Apple’s new DIY iPhone repair program

On Wednesday, for the first time, Apple began selling regular consumers the parts and tools needed to fix common iPhone issues themselves.

By Chris VelazcoApril 27, 2022

Rechargeable batteries cause fires. Here’s how to properly dispose of them.

Choosing the wrong way to recycle products with rechargeable batteries can be as bad as not recycling them at all. Rather than toss them in your curbside bins, do this instead.

By Chris VelazcoApril 4, 2022

How to leave a bad online review without being a jerk

Tech has changed our etiquette. Here's what business owners say separates constructive criticism from the mean-spirited peanut gallery on sites like Yelp, TripAdvisor and Google reviews.

By Tatum HunterMarch 30, 2022

Your drawer full of old tech could have a new life — or start a fire. Here’s how to handle it.

E-waste is a growing problem, but there are ways to avoid making it worse. Here's what you should know.

By Chris VelazcoSeptember 28, 2021
Perspective

Anyone with an iPhone can now make deepfakes. We aren’t ready for what happens next.

Realistic videos of people doing things that never really happened have become shockingly easy to create. Now is the time to put in some safety guardrails.

By Geoffrey A. FowlerMarch 25, 2021
Perspective

Everyone’s AirPods will die. We’ve got the trick to replacing them.

We shouldn’t let Apple turn headphones into expensive, disposable products because of bad battery design.

By Geoffrey A. FowlerOctober 8, 2019
Review

Not all iPhones are the same. These cost less and are better for the Earth.

Used electronics are in fashion. Our tech columnist shows how to buy refurbished gadgdets — and not get a lemon.

By Geoffrey A. FowlerApril 12, 2019
Perspective

The explosive problem with recycling iPads, iPhones and other gadgets: They literally catch fire.

Before you buy that new iPhone, iPad or other device, take a look inside the recycling centers catching fire as they struggle to dispose the lithium-ion batteries in your old stuff.

By Geoffrey A. FowlerSeptember 11, 2018